Do you have questions?

We have the answers!

How long does delivery take?

The delivery time within Germany is usually 1-3 working days.

How can I contact your customer service?

You can contact us by email at contact@zorkaijewelry.com or by phone at +49 155 662 583 27. Our customer service is available Monday to Friday from 12:30 to 16:00.

Can you help me choose the right product?

Of course! Our customer service is happy to help you to make sure you find the right product. You can reach us at +49 155 662 583 27 from 12:30 to 16:00. We look forward to your call!

Is there a return policy?

Yes, you can exercise your right of return within 14 days. Please see our cancellation policy for more information.

Can I change or cancel my order after I have placed it?

We process orders quickly, but if you need to make changes, please contact our customer service immediately. We will do our best to accommodate your request before the order is shipped.